Privacy Policy.
This policy explains what information The Hearing Touch collects, how we use it, and how we protect it.
The room is confidential
What you share in a session stays in the session. Therapeutic confidentiality is the foundation of our practice. The only exceptions are the standard professional ones, where there is a risk to your safety or the safety of others, or where we are required by law to disclose.
What we collect
If you contact us through the forms on this website or by email, we collect what you choose to send. Typically a name, an email address, a phone number, the therapy you would like to discuss, and your message. We also collect your appointment date and time when you book.
If you call us, we keep a brief record of the call so we can return to it. If you visit the practice, we maintain confidential clinical notes as part of standard professional practice.
How we use what we collect
To respond to your enquiry, to arrange appointments, and to provide therapy. We do not sell, rent, or share your data with third parties for marketing purposes. We do not send unsolicited emails.
Cookies and analytics
The website uses Google Analytics to measure traffic in aggregate. This helps us understand which pages are useful and which are not. We do not combine analytics data with personal information.
Your rights
You can ask to see what information we hold about you. You can ask us to correct it. You can ask us to delete it, subject to our professional record-keeping obligations. To exercise any of these rights, write to info@thehearingtouch.com.
How to reach us
The Hearing Touch, 302, Crystal Bay, Near Elephant & Co, Kalyani Nagar, Pune 411 014. Phone +91 7767 000 329. Email info@thehearingtouch.com.